Shipping policy

Shipping Policy

At PawMingo, we work to process and ship your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery time is:

8–12 business days after processing

Please note that delivery times may vary slightly depending on your location, carrier delays, holidays, weather conditions, or other circumstances outside of our control.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout. Please allow a few days for tracking updates to appear.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee changes once an order has already been processed or shipped.

Delayed Orders

Occasional carrier delays may occur. If your order has not arrived within the expected delivery window, please contact us and we’ll be happy to help you check its status.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us with your order information so we can review the situation and assist you.

Questions About Your Order

If you have any questions regarding shipping or your order, please contact our customer support team.